Refund policy

At CarryPhone.store, we want you to shop with confidence. If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

We proudly provide Free Worldwide Returns and 30-Day Free Refunds on eligible products.

Return Eligibility

• Return requested within 30 days of delivery.
• Product is in good condition.
• Original packaging and accessories are included whenever possible.
• Item has not been intentionally damaged or excessively used.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective item, please contact us with your order number and photos. We'll gladly send a replacement or issue a full refund at no additional cost.

Refund Processing

Approved refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your payment provider.

Order Cancellation

Orders may be canceled before shipment for a full refund. Once shipped, the standard return procedure applies.

For return assistance, please contact vandergriffgignac845@hotmail.com.